Kea Campervan Rental/Customer Services Depot Opening

Wednesday 4 February 2004

It’s great to see a company that understands the need to provide tourists with a high-end experience of quality and consistency.

The more firms that take up this message the better we will all be. Travel is an industry prone to fads. One way to reduce that risk of suddenly going out of style is to make sure you give customers such a quality experience they won't forget it...and they will tell their friends as well.

I’ve noted with interest that some of your Australian 4WD vehicles don't just get a map... they get a GPS system radio safety beacon and a vehicle recovery kit. Maybe you should extend that raft of services to customers in Auckland.... it might help them get out of the city limits before their holiday is over.

Down here in the South of course, we do not have those sort of problems. What we do have is the sort of natural stage set that's just perfect for Oscar award quality films and tourism.

We have some of the most amazing scenery in the world here, in a remarkably compact area.

I'm always pleased to see tourism and travel companies running operations that reflect the value of what we have here.

I’m delighted to see that KEA is making such a strong commitment to this quality concept.
As one of the founders for Whalewatch in Kaikoura, I have seen first hand how powerful the results can be when you focus on quality.

I see your stated aim is to be "the company which manufactures and operates the most modern and advanced rental vehicle fleet in the South Pacific region.'' It looks to me

today that this new depot puts you well on the way to meeting that goal.

I’m delighted to be here, and to help with this opening.