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| March 2002 |
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City housing survey a success
City Housing has completed interviews with 1331 of its tenants as part
of a survey to find out how satisfied tenants are and to identify ways
in which the Council can improve the housing and housing services it provides. Efforts were made to interview all 2060 City Housing tenants. In the
end, more than half were interviewed. Each interview took about 15 minutes, and in some cases people completed
a postal survey and returned it. Kevin Bennett, City Housing Team Leader, says that the response rate
was very good, and most tenants who were at home when the interviewer
called were happy to take part. “We’re grateful to tenants for taking part, and the information received
will be very useful in helping to determine how tenants feel about the
level of service we are currently providing, and where we may be able
to improve or offer an extended service,” said Bennett. It is hoped that results of the survey will be available by the end of
the month. For further information please call Kevin Bennett, telephone 371
1576, or e-mail Kevin.Bennett@ccc.govt.nz
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