Web info on valuations and rates is a winner
An Internet website that allows
Christchurch homeowners to
check valuation and rates
information for their properties
is proving to be one of the
Christchurch City Council’s
most successful web initiatives. The successful website —
www.ratesinfo.ccc.govt.nz —
was set up to coincide with the
distribution of new city-wide
revaluations mailed out in
November last year. In its first month, the site
attracted about 112,000 hits —
the number of times a web page
is accessed. Christchurch City Council
Customer Services Manager Joan
Blatchford says the site received
an even greater number of hits in
December and January. “During December the figure
was more than 150,000. That’s an
average of almost 5000 page
views a day. In January, the figure
rose to more than 170,000.” The most popular Council web
sites are the main City Council
site, www.ccc.govt.nz, and the
Christchurch City Libraries site,
www.library.christchurch.org.nz,
followed by the rates info site.
Council websites can be
accessed free of charge at any
of the Christchurch City
Libraries. Joan Blatchford says that in
the past, people had to either
phone or come into the
Council and look through rating
books for information. They
can now look this information
up themselves, saving time and
hassle. “The goal is to make it easier for
customers to access information
and do business with the Council
using the web to save time and
lower costs,” she says. |